Privacy Policy for Spring Dentistry

Effective Date: Jan 2024

At Spring Dentistry, located in London, Ontario, Canada, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you visit our website, interact with our Google Ads, or contact us directly, we may collect the following information:

Personal Information:

• Name

• Email address

• Phone number

• Mailing address

• Appointment details

Non-Personal Information:

• Browser type and version

• Device type

• IP address

• Referring website or ad

• Usage data and preferences

2. How We Use Your Information

We use the information collected to:

• Schedule and manage appointments.

• Respond to inquiries or provide requested services.

• Improve the performance and relevance of our Google Ads campaigns.

• Analyze website and advertising performance to enhance user experience.

• Send promotional offers or newsletters (if you have opted in).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service providers: To assist with appointment scheduling, email communications, or website analytics.

• Legal authorities: If required by law or to protect the rights of Spring Dentistry.

• Google Ads services: For ad personalization, performance tracking, and improvement.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Understand user behavior and preferences.

• Measure the effectiveness of our ads.

• Provide targeted advertising based on your interests.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

5. Data Storage and Security

Your information is stored securely and protected using industry-standard measures. Only authorized personnel have access to your personal information, and we take steps to prevent unauthorized access, use, or disclosure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for marketing communications.

• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights are not being respected.

To exercise your rights or request assistance, please contact us using the details below.

7. Third-Party Links

Our website or ads may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Spring Dentistry

460 Springbank Dr. Unit 102

London, Ontario, Canada

Phone: 519-601-8801

Email: info@springdentistry.ca

Thank you for trusting Spring Dentistry with your dental care and personal information.